CampusticsCampustics
Sign in
All guides

Admin

Let parents sign in with their mobile number

Parents with no email sign in to the app with the mobile number on their record and a code by SMS.
4 min
  1. 1

    How parents sign in

    In the Campustics mobile app, the parent taps Sign in with mobile number, types the number your school has on their parent record, and enters the 6-digit code that arrives by SMS. Parents you have given a login can always do this.

  2. 2

    Let new parents activate the app

    To let parents with no login yet activate the app this way, turn on Settings → Security → Parents can activate the app with their mobile number. Each activation is in the audit log, and you are notified.

    Settings → Security

    Check first that the numbers are the parents' own mobiles — not the office number, a placeholder like 9999999999, or another family's. From then on the number is that parent's way in.

  3. 3

    When the app says 'ask your school'

    Phone sign-in is refused when the same number is on more than one parent record, a record reaches more than four current students, or the number was entered for someone with a different name. Correct the records; for a shared-number mark, check the record and click Checked — allow phone sign-in.

    Codes reach every parent only once Campustics' SMS account has its OTP route switched on — ask your Campustics contact before announcing phone sign-in.